Foxy Gold Casino Responsible Gambling

At Foxy Gold we take safer gambling seriously. We want players to enjoy controlled play and to make informed choices about their activity. This page explains the protections we offer, the tools you can use, signs of problem gambling to watch for and where to get professional help.

Player protection principles

We aim to keep play safe by promoting responsible behaviour, verifying accounts where required and responding quickly to requests for limits or account changes. We expect customers to gamble within their means and to contact us if they feel their play is becoming a problem.

Activity-control tools

What we provide

Available tools include self-assessment checks and a formal self-exclusion process that can be arranged through our support team. Where an in-account tool is not available, we will work with you directly to apply temporary or permanent restrictions.

How to request controls

To set limits or request self-exclusion contact our support team. If you prefer, you can also use independent national services listed below for additional support. For account requests contact [email protected].

Deposit limits

We encourage customers to set a budget before playing. Where in-account deposit limits are available you can choose daily, weekly or monthly limits such as £10 - £500 depending on your needs. If in-account limits are not available, contact support to discuss manual limits on your account.

Loss limits and time limits

Loss limits help control spending and time limits help manage session length. We can apply loss caps and recommend session breaks. Suggested settings to consider are daily loss limits of £20 - £100 and session times of 15 - 60 minutes, but the right level is personal — choose what works for you.

Self-exclusion

If you need a break from gambling we offer self-exclusion periods. You can request a temporary break or longer exclusion through our support team. Please note we do not currently operate automatic links with the national self-exclusion scheme; if you want to register with the national scheme, please visit GAMSTOP directly.

Signs of problematic behaviour

Watch for changes such as spending more than intended, chasing losses, neglecting commitments, or borrowing to gamble. If you notice these signs in yourself or someone you care about, take steps to limit play and seek support.

Practical tips to stay in control

Set a strict budget, use deposit and time limits where possible, take regular breaks, avoid gambling when upset or stressed and keep payment methods under control. Consider self-exclusion if you cannot maintain control.

Professional help and support organisations

If you need additional support contact organisations such as GamCare, GambleAware, GAMSTOP or NHS gambling support. These services provide confidential advice and treatment options. For account restrictions or to discuss safer gambling measures with us, contact [email protected].

If you have questions about any safer gambling option on this site, our team at FoxyGold will help you find the right support quickly and respectfully.